The Impact Of Media On Self Esteem - 1732 Words

The Impact of Media on Self Esteem Starting at a young age, girls are exposed to women with tiny waists and curves in all of the right places. Children grow up playing with stick figure Barbie dolls and watching emaciated Disney princesses on television. Kids come to realize, even before reaching puberty that this is what their bodies should look like. Older children see celebrities constantly flaunting their sculpted figures, which they magically attained effortlessly. The media broadcasts the thin ideal in almost every way possible. As a result, eating disorders have become more prominent throughout communities because of the unrealistic expectations we hold for our appearances. Body dissatisfaction, or one not feeling content†¦show more content†¦Oh, how the times have changed. Nowadays, we look at the vintage advertisements and yearn for those expectations to be our reality. Currently, losing weight is seen as the key to being accepted in our society. From diets to supplements, we obsess over any possible way to lose weight in the quickest manner possible. How did our standards change so drastically and for what reason did they change at all? Had they stayed the same, people would most likely be a lot happier with rounder reflections staring back when they look in the mirror. We define beauty as the size of our waist and the number projected on the scale. Critiquing every minute imperfection in pictures of ourselves has become a habit, to avoid messing up the nearly impossible image created by the media that we so desperately crave. Allie Kovar studied the results of five experimental studies of the media and its effect on negative body image. She aimed to show the correlation between increasing viewing time of media and decreasing body positivity. In one of the studies, teen magazines YM and Seventeen were evaluated from 1965 to 2005 to see if they promoted the thin ideal. (Luff Gray, 2009, p. 133-136) It was determined that over time, Americans have become both â€Å"thin conscious and health conscious.† It was found that the increase of written pieces about diet and exercise could be attributed to education about healthy lifestyles, but a conclusion could not be made that theShow MoreRelatedImpact Of Social Media On Self Esteem2052 Words   |  9 Pages Affects Social media has on Self-esteem Olivia Nelson Victory Charter School This paper explains about the affects social media has on our self-esteem as teenagers and how cyberbullying is a major problem in our society because there is nothing we can do about it. Social media is a major part of our lives and every day routines so when we take a step back and realize what we have done or have been doing then we know how negative it can be. Social media will forever depict whoRead MoreSocial Media And Its Impact On Individual Self Esteem Essay1981 Words   |  8 PagesSince social media is a relatively new concept, many of the practical implications of using social networking sites are still being studied. For many research psychologists and sociologists alike, how use of social media affects one’s individual self-esteem, well-being, and overall mental health is a great area of research. Previous research has yielded highly differing, and sometimes conflicting results. For example, in their systemic review of literature from 2003-2013, Best, Manktelow, and TaylorRead MoreThe Impact of Social Media Upon Self Esteem2506 Words   |  11 Pagesaspiring artist creates what she thinks could be her best masterpiece yet, an intricate self-portrait painted on a colorful canvas. Like most artists, she wants others to appreciate her piece, so she posts it on her personal blog. Within minutes, several people comment to express disapproval of the piece, offering opinions on how she should change it. This would most likely cause the artist to experience some self-doubt. She may wish that nobody had commented; however, if that situation had occurredRead MoreThe Impact of Self-Esteem, Significant Others and Media on Ones Self- Image1213 Words   |  5 Pagescome to your conclusion? How you answer this question determines your self-image. Self- image isn’t something a person is born with. Self- image are numbers of self impressions that are built up over a period of time. These impressions are influenced by a group of elements. I believe three of the most influential elements are self- esteem, significant others and the media. Who am I? A question asked countless times by one’s self. This question is so simple to respond to but yet hard to comprehendRead MoreHow Does Self Discrepancy Of Media Influenced Body Image Affect Adolescents Self Esteem?1235 Words   |  5 PagesSection A: Project Details Title: How does self-discrepancy of media-influenced body image affect adolescents’ self-esteem? Abstract: Research has shown that exposure to thin-ideal media is related to body dissatisfaction. Consequently, the accumulated dissatisfying emotions regarding one’s body can evolve into distorted body perception. Such disturbed body image has been evident as associated with low self-esteem. Nonetheless, little research has sought to elucidate the rationales for these perplexedRead MoreThe Differences between the Self-Esteem of Boys and Girls During Puberty1247 Words   |  5 Pagesa decreased self-esteem. Boys and girls both have affected self-esteem during puberty, but girls’ self-esteem seems to have a negative impact during puberty, whiles boys seem to have a more positive impact. This paper will focus on the impact of self-esteem in both boys and girls during puberty, and if there is a positive or negative impact. Self-Esteem To understand what effect self-esteem has on adolescents going through puberty, one has to know what self- esteem is. Self-esteem is known asRead MoreSocial Media and Its Impact on Social Behavior1455 Words   |  6 PagesSocial Media and its Impact on Social Behavior Social Media and its Impact on Social Behavior Introduction Social media has drastically changed how people communicate. How many people remember how it feels to hear the phone ring in the house or receive a letter in the mail? Today’s youth know nothing other than text messages, tweets, and Facebook. Social media and the social entertaining websites of today have affected social behavior in many ways. While there are many advantages to this technologicalRead MorePositive And Negative Effects Of Social Media1482 Words   |  6 Pagespropose psychological well-being to be composed of six elements: self-acceptance; positive relations; autonomy; environmental mastery; purpose in life and a sense of personal growth. This suggests that there are a variety of ways in which an individual’s wellbeing may be affected and provides insight into how vulnerable individuals can be to environmental factors which may alter their state of well-being. Research proposes that social media- an online environment in which individuals can communicate andRead MoreSelf-Esteem an Social Media985 Words   |  4 PagesFacebook Activity and Self-Esteem Self-Esteem Self-esteem serves as the foundation for many components of who we are and our views on life. High levels of self-esteem have been correlated with greater satisfaction in multiple important aspects of life, including professions, salaries, relationships, and physical health (Orth, 2012). While good self-esteem can be associated with many benefits, low self-esteem is accompanied by countless negative qualities. In a recent study, it was found that adolescentsRead MoreMedia s Effect On Self Esteem1731 Words   |  7 Pagesthe media has become ever-increasingly present in our everyday lives. The latest fashion editorials and the most exclusive celebrity selfies are always just a click away. Something so pervasive, however, should be intently studied and handled with extreme caution due to the vast influence it can have over its audience’s mind. Too much exposure to certain stimuli has previously been shown to affect cognition and behavior in adolescents. So why should med ia be any different? Social media apps

The Role Of Debt Of Project Finance Essay - 1064 Words

Table of Contents Introduction 2 Role of Debt in Project finance 2 Pros and Cons of project finance debt 3 Identifying Project Risks 3 Difference from Corporate Lending: 4 Introduction Project finance is a term used freely by a number of professionals including bankers, journalists, and academics in order to describe a variety of financing activities. Project finance is a decades-old term that preexists corporate finance. However, the rolling growth in infrastructure undertakings in the developing world funded by privately financed organizations is continuously attracting greater attention. When considering financing for development, there are two main issues that need to be taken into consideration. Firstly, the capability of financing must ensure adequate public spending meets anticipated social and economic ventures. Secondly, the ability of long-term financing to provide economies that require and growth and development enough capital to grow to their full potential. Government and intergovernmental organizations play major roles in the provisions created in order to finance a development project. Between the years 2000 and 2010, investments in loc al and external unindustrialized countries grew four times from roughly $1.6 trillion to $6.9 trillion. The International monetary fund predicts that this value will double again to $13.8 trillion by 2019. Developing countries in Africa have seen similar trends, all be it on lower magnitudes. There was a triple inShow MoreRelatedProject Finance : Project Management College Uk Essay1324 Words   |  6 PagesNAME: OMATSONE ONETORITSEBAWO LOUIS QUESTION: REPORT ON PROJECT FINANCE MODULE 12 TOPIC: THE PROJECTS APPROACH STUDENT ID: PMC 26995-NG-UK PROJECT MANAGEMENT COLLEGE UK TABLE OF CONTENT 1. INTRODUCTION OF PROJECT FINANCE†¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 2. FEATURES OF PROJECT FINANCE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..3 3. FINANCING STRUCTURE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..5 4. METHOD OF FINANCING A PROJECT†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦6 5. CONCLUSION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦7 6. REFERENCES†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦8Read MoreFinance Term and Roles1016 Words   |  5 PagesFinancial Terms and Roles Joy Cobb October 19, 2012 FIN 370 Amy Grover In finance there are many terms that one has to know and understand in order to know what to do. Some terms are more important than others and some you need to know in order to have an understanding of the basics of finance. Some of the important terms are finance, efficient market, primary market, secondary market, risk, security, stock, bonds, capital, debit, yield, return on investment, and cash flowRead MoreDefinitions of Finance1544 Words   |  7 PagesDefinitions for Finance FIN/370 February 24, 2014 Finance Definitions Finance – Is the study of people and business invest and raise capital to fund them. It is the studyRead MoreFinance Term and Roles987 Words   |  4 PagesFinancial Terms and Roles Joy Cobb October 19, 2012 FIN 370 Amy Grover In finance there are many terms that one has to know and understand in order to know what to do. Some terms are more important than others and some you need to know in order to have an understanding of the basics of finance. Some of the important terms are finance, efficient market, primary market, secondary market, risk, security, stock, bonds, capital, debit, yield, return on investment, and cash flowRead MoreThe Role of Finance in Economics Essay1343 Words   |  6 PagesThe Role of Finance in Economics No Works Cited Finance is a branch of economics concerned with providing funds to individuals, businesses, and governments. Finance allows these entities to use credit instead of cash to purchase goods and invest in projects. For example, an individual can borrow money from a bank to buy a home or an industrial firm can raise money through investors to build a new factory. Governments can issue bonds to raise money for projects. Finance plays an important roleRead MoreCapital Asset Pricing Model ( Capm )1310 Words   |  6 PagesINTRODUCTION Firm has a range of projects to be invested in or finance in to increase the value of the company. However, to increase the value of the company, firm need to choose the worth pursuing project. In this case, firm need to evaluate the projects which the evaluation of a project can be done by cash flow method. The paper depicts how weight average of cost capital is used as a source of a discount rates for capital budgeting. In this paper, the discount rate in the weight average of costRead MoreThe Corporation s Management Role1147 Words   |  5 Pages The corporation’s management role is to increase the firm’s value to its stockholders. Corporate finance handles the financial issues such as achieving the firm’s goal, how to raise, manage, and invest its monies. Corporate management has become sensitive to the creation of value for businesses due to the shifting from tangible assets to intangible assets. Although the intangible factors that drive value creation differ by firms, some of the major categories include technology, innovation, andRead More15-3a774 Words   |  4 Pagesapplications Define  the following terms and identify their roles in finance: †¢ Finance - The  management  of  revenues or other liquid resources of a government, business, group or individual;  the  conduct  or  transaction  of money  matters  generally,  especially those  affecting  the public,  as  in  the  fields  of  banking, investments and credit. It can simply be defined as sell on credit or commercial activities that are study to manage capital and assets. Finance is an important part of any organization becauseRead MoreFinancing Structure Essay1031 Words   |  5 Pagestransaction such as the time horizon, the volume of transactions and the type of property being purchased. All of these factors play a big role in selecting the right financial instrument. (Berges, 2004) There are three financing instruments I could probably use depending on what I think would be the right choice for the company’s unique objectives and goals. Debt, equity and partnerships are some of the financing options available for this type of business, and each carries benefits as well as drawbacksRead MoreJap Japan Country Analysis Essay898 Words   |  4 Pagescost of debt to strengthen its financial capability. Regarding Coca-Cola of Japan, a subsidiary of its parent which is Coca-Cola corporation that resides its headquarter in Atlanta, Georgia. By diversifying its financial portfolio in international market, Coca-Cola of Japan can manage its cost of debt, and protect a foreign exchange risk effectively. For instance, this organization can raise its capital by acquiring both Japanese bonds and Canadian bonds at the same time of borrowing debts. According

Business Operations for Goods and Consumer Products -myassignmenthelp

Question: Write about theBusiness Operations for Goods and Consumer Products. Answer: Introduction: Retail shops are those places, which involves a method to sell goods and consumer products to the customers to earn a profit via their channeling sources. Retailers are those people who satisfy the needs of the varied individuals to earn a profit. The word shopping is included with this process, which generally involves buying the products. Modern business in retail shops involves the owner to make strategic decisions regarding the business about the market place and the types of products to be served and the layout of the shop including the promotions applied. This report discusses about the various technologies applied in the Oz Supermarket. The applied technology to be discussed is the PayWave technology. The report also includes certain recommendations to help increase the business. Discussion: The Oz Supermarket is a new retail shop that is setup with the main mindset of reducing the problems associated with the customers standing in long queues. The supermarket encourages the customers to come inside the supermarket and then get the required products. After the end of shopping, the customers are not required to stand in queues to pay for the products. Instead, they are required to wave their card at the checkout point and the bill is automatically deducted from their card. PayWave technology: The PayWave technology involves the card of the customers to be hovered or tapped at the terminal for transaction. This feature inhibits the requirement of entering the pin in the terminal and facilitates cashless society (Lerner, 2013). Many retail outlets are adopting this feature for cash related problems and fewer queues. This technology needs the person to be within a radius of 4cm and the same transaction cannot be done twice due to the presence of a unique transaction number. Business Process: The goods that are available in the supermarket include those products that belong to the group of household and stationary. The chain of products included is those, which are non-perishable and are available for a long time. This facilitates effective business and does not require the need of constant checking of the products. The store is also supposed to include the technology of PayWave. This technology eliminates the need of customers standing in queues for checkout process. During the entry of the customers in the store, they are required to wave their card at the entrance of the store. This helps them to enter the store without any problems. The trolleys used for shopping are fitted with special Radio Frequency Identification (RFID), which tracks the record of the products that are being put in them. Whenever a customer puts a product in the cart, the product is automatically lined for payment from the card of the customer involved. If the product is removed, the queue is emptied from billing. After the process of shopping, the customers bag the products and leaves without any problem of standing in the queue. The bill to be deducted is automatically made from the card of the customer involved. For the customers without a PayWave technology approved card like the tourists and students, they are allowed to make a cash deposit in the store and are issued a temporary card which will enable shopping for them. The shopping process is same like the other customers. After shopping, the balance amount is returned or recorded to facilitate future transactions. In case the cash deposit for the card is not enough to make up for the purchase amount, an alarm is supposed to ring. The store incurs an extra cost for the necessity for tagging of RFID readers in each of the shopping carts present in the store. This cost is made up from the interest of the customers who are always in a big rush. The store also facilitates the customers to view the detailed list of the products that are available in their cart for easy shopping. These stands for showing the quantities of the cart are placed strategically throughout the store. The store also gets the required resources by charging for car parking. The rates are higher for peak hours are much lower for non-peak hours. Disabled parking rates are free. Recommendations: The business is good but there is presence of certain entities that might hinder the effective sales made by the supermarket. The customers are the potential sales and more products they buy, the more sales that will be made. The supermarket needs to create awareness of using their cards with PayWave technology as not all people have their cards with PayWave technology (Leavitt, 2012). Those who do not have the cards are to be made sure of getting one and not relying on cash purchase every time they shop in the store. This helps in reducing the minimum downtime that is being created because of them. The presence of various stands for showing the cart contents are to be well facilitated so that customers feel more ease in checking their contents. Moreover, this can create a queue when all the customers in a certain area will try to check their contents at the same time (Piramuthu, Wochner Grunow, 2014). The need for a newer technology is required. The sales person responsible for customer relationship is to be well trained so that effective relationship between the customers and the store is made. A retail store is dependent on its customers to make the sales intended for the store (Vivek et al., 2014). In case of any problems or misunderstanding, the sales person is to make them understand regarding any problems faced. This in turn facilitates better understanding and helps to get better loyalty from them. Conclusion: The PayWave technology used in the Oz Supermarket is a better initiative as this helps the idea of cashless society to be implemented. The requirement for cash and the need for standing in queue are limited by the use of this technology. Thus, it is concluded form the report that the business operation is a very good initiative for serving more quality products to the customers and make more sales. Suggestions for customer service improvement: There are many ways to improve the quality of customer experience perceived. This helps in more sales made, as the core business is dependent on these customers. To increase the customer experience, the skills that are being used by the sales person responsible in the store are to be made more efficient (Perdikaki, Kesavan Swaminathan, 2012). The need for patience and consistency is a necessary quality in the sales person. Many customers will ask the same questions for their satisfaction until they get what they want. The sales team needs to be more patient when dealing with such kinds of customers. The sales team needs to adapt to the changes in moods in a day. These must not come as a surprise and business must not be hampered due to this reason. The requirement for clear communication among the sales person and the customers are a necessity. The communications perceived can affect the business as it can totally change the mindset of the customer regarding a product. The customers also rely on the knowledge of the sales person as they have a habit of directing their queries to the sales person (Wan, Evers Dresner, 2012). The presence of effective knowledge is required to answer the queries of the customers and make more conversions regarding any problems associated. The honesty and the knowledgeable skills are always appreciated by the customers as well as the storeowners. Suggestions to improve business service/operations: The customer service can also be improved by increasing the interactions with the customers. The presence of common ground between the sales person and the customers helps in resolving conflicts more easily and provides better solution to the customers (Ene Ozkaya, 2014). The need to hear is present in all the customers to direct their issue and queries and the sales people need to hear them to make the customer feel more welcome in the store. After solving the issue or queries of the customers, the store needs to check up on them to facilitate strong relationship with them and ensure that their loyalty lies with the store. By emailing the customers or by inviting for a survey, the effectiveness is always ensured. The store needs to know the loyalty of its customers (Heizer, 2016). The change in behavior of a loyal customer is characterized by frequent visits, fewer issues in dealing with a situation and more time spent in the store. The promotions for getting customers that are mor e loyal are to be included in the marketing aspect of the store. Effective surveys and emailing for convenience is an effective strategy for getting more loyalty from the customers. The loyalty of the customers is also affected by several factors like the cleanliness and attractiveness of the staff, helpful employees (Mani, Kesavan Swaminathan, 2015). These aspects are to be analyzed and then effective solutions are to be made in these parameters to help increase the required outcome. The operational effectiveness is a parameter, which always requires effective planning and applying the changes to increase the way of doing the business. The operational efficiency is the parameters that should be checked in terms of the stores. The different areas for applying the changes are to be made sure and then the changes are to be applied (Liu Ko, 2012). The geographic location plays an important role in the operation of the store. The needs and preferences of the customers are to be considered first and the products in demand are to be considered to meet the requirements of the customer, which will facilitate effective operation. This type of targeted marketing and selling will help the business to increase (Vivek, Beatty Morgan, 2012). The area where the operation needs to be improved has to be checked and improvement is to be applied in accordance to the preferences discovered. The marketing of the store helps to know the preferences of the customers and helps to apply the optimization required. By analyzing the surveillance videos, the store can determine the quality and effectiveness of the methods for driving traffic to the store (Russo Spena et al., 2012). The videos can also help to see the engagement of the audiences and apply the results for increasing the effectiveness of the results. Another optimization that is needed is the increase in the engagement of the employee. The sales person needs to be made aware of the relationship between the customer and the store and the impact it can make on the market concerned (Shamim Ghazali, 2014). The required training for increasing the efficiency of the employee dealing with certain situations are to be given by trained personnel to facilitate better solving of the issues. The sales team with a low amount of conversions is to be recognized and effective training is to be given to them. The store needs to ensure that no legal issues are raised, as this can be a setback to the effectiveness of the store (Kim Kim, 2014). To ensure this, the legal issue is to be addressed by effective sales person and the complaints to be solved are to be quickly sent to the legal team associated with the store. As the customers of the store are the most important aspect, their decision must be heard so that they feel that they are heard and welcome. The sales person must reach to the customers and invite them for a free product review and the review must be listened with care even if it seems to be not relevant (Pantano, 2014). This product review and feedbacks relating to the product must be considered which in turn will facilitate the strengthening of the relationship between the customer and the store. Along with these suggestions to help strengthen the relationship between the store and the customer, the layout and the design of the store needs to appealing and attractive to get more visits both from loyal as well as new customers (Harter et al., 2013). The interactive design and the better facilities provided are the aspect to consider better sales. In addition, presence of better technologies to streamline the process of operation is also another factor that is to be considered to make an impression on the customers. References: Ene, S., Ozkaya, B. (2014). A study on corporate image, customer satisfaction and brand loyalty in the context of retail stores.Asian Social Science,10(14), 52. Harter, J. K., Schmidt, F. L., Agrawal, S., Plowman, S. K. (2013). The relationship between engagement at work and organizational outcomes.Gallup Poll Consulting University Press, Washington. Heizer, J. (2016).Operations Management, 11/e. Pearson Education India. Kim, J., Kim, J. E. (2014). Making customer engagement fun: Customer-salesperson interaction in luxury fashion retailing.Journal of Fashion Marketing and Management,18(2), 133-144. Leavitt, N. (2012). Are mobile payments ready to cash in yet?.Computer,45(9), 15-18. Lerner, T. (2013). International comparisons. InMobile Payment(pp. 137-142). Springer Fachmedien Wiesbaden. Liu, G., Ko, W. W. (2012). Organizational learning and marketing capability development: A study of the charity retailing operations of British social enterprise.Nonprofit and Voluntary Sector Quarterly,41(4), 580-608. Mani, V., Kesavan, S., Swaminathan, J. M. (2015). Estimating the impact of understaffing on sales and profitability in retail stores.Production and Operations Management,24(2), 201-218. Pantano, E. (2014). Innovation drivers in retail industry.International Journal of Information Management,34(3), 344-350. Perdikaki, O., Kesavan, S., Swaminathan, J. M. (2012). Effect of traffic on sales and conversion rates of retail stores.Manufacturing Service Operations Management,14(1), 145-162. Piramuthu, S., Wochner, S., Grunow, M. (2014). Should retail stores also RFID-tag cheapitems?.European Journal of Operational Research,233(1), 281-291. Russo Spena, T., Carid, A., Colurcio, M., Melia, M. (2012). Store experience and co-creation: the case of temporary shop.International Journal of Retail Distribution Management,40(1), 21-40. Shamim, A., Ghazali, Z. (2014). A conceptual model for developing customer value co-creation behaviour in retailing.Global Business and Management Research,6(3), 185. Vivek, S. D., Beatty, S. E., Morgan, R. M. (2012). Customer engagement: Exploring customer relationships beyond purchase.Journal of Marketing Theory and Practice,20(2), 122-146. Vivek, S. D., Beatty, S. E., Dalela, V., Morgan, R. M. (2014). A generalized multidimensional scale for measuring customer engagement.Journal of Marketing Theory and Practice,22(4), 401-420. Wan, X., Evers, P. T., Dresner, M. E. (2012). Too much of a good thing: The impact of product variety on operations and sales performance.Journal of Operations Management,30(4), 316-324.